FAQ

Frequently Asked Questions!

What types of hair bundles do you offer?

At AkiraLuxeTresses, we specialize in premium hair bundles that cater to your every styling need! Whether you're looking for a full, luxurious look with our Three Bundle Deal or a single, high-quality addition with our Individual Bundle Deal, we have the perfect options for you. Plus, our Same Length Bundle Deal allows you to customize the length to achieve your desired style effortlessly!

How can I choose the right bundle for my style?

Choosing the right bundle is all about understanding your personal style and needs! Consider the look you want to achieve—do you want a voluminous, glamorous appearance or a sleek, understated vibe? Our versatile options make it easy to find the perfect match. Don’t hesitate to reach out to us for personalized recommendations!

What if I receive a damaged or incorrect item?

Your satisfaction is our top priority! If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We’ll evaluate the issue and work diligently to make it right, ensuring you have the beautiful hair you deserve!

Can I return or exchange my hair bundles?

We want you to love your purchase, but please note that we do not accept returns or exchanges. To ensure you make the right choice, we encourage you to carefully select your items before purchasing. If an error occurs on our end, we will gladly assist you in resolving the issue!

How long does it take to receive my order?

We know you’re excited to flaunt your new hair! It takes us 2-6 business days to process your order and 2-3 business days for delivery. Please allow additional time if needed. We strive to ship your order as quickly as possible. Once your order is shipped, you’ll receive a tracking number to keep you updated on its journey to you!

What payment methods do you accept?

We aim to make your shopping experience seamless and enjoyable! We accept a variety of payment methods, including major credit cards and PayPal. Choose the option that works best for you and get ready to transform your look!

How can I contact customer support?

If you have any questions or need assistance, our customer support team is here for you! Feel free to reach out via email at akiraluxetresses1@gmail.com. We’re passionate about helping you find the perfect hair bundles and ensuring your experience is nothing short of amazing!